They've worked on the event planning side of the business and they know what a hassle managing the housing can be for a small business strictly focused on planning and running the best events. But they've also taught me to appreciate the housing side of the business and understand the major value that it can add when it comes to fully servicing all of our customers' needs, as well as the enhanced negotiating power I can gain by tracking these room nights and estimating our economic impact on a city.
I love being able to confidently pass our housing questions over to them knowing that not only will my customers get a knowledgeable and prompt reply, but they also will get the same appreciation and gratitude for their business that I demand of my own team and brand. I see progress, I see results, and I see profits. It's quickly become a partnership that we cannot live without. The entire team is collaborative, responsive and always work to find win-win solutions with our hotels. TTS is one of the best intermediary companies in the sports segment and there is no doubt that will only grow in the coming years!
This has been one of the easiest years for event housing and the earliest we have been able to accept all teams into the tournaments because they are all housing compliant. TTS has made our jobs easier with very few housing issues and we have been able to focus primarily on the planning of the events. We have had many compliments on their customer service and their work with the clubs to accommodate their needs. I would highly recommend Team Travel Source to anyone looking for a great housing company and we look forward to continuing this great partnership with them!
She exhausted every effort to help me find a solution and was such an absolute joy to talk to on the phone. She went over and above what a customer service rep would normally do! I am so grateful for her efforts!!! TTS is the reason we opened our other two hotels after a year of being closed! We take great care of all of our clients but we certainly have an extra special care for TTS! They are not only professional, but make every aspect of the lodging process easy and painless.
They anticipate and address our needs and the needs of our teams before we even ask the question. Our brand integrity is heightened by our partnership with Team Travel Source. They are simply the best. They are a partner with our city and want to work together to get the results needed, making it a team effort. So knowledgeable, friendly, efficient, and also funny! I am so grateful for all their help.
