Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in all 50 states in the U. Check out testimonials from Progent's customers. In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, as well as the services of CISA and CISSP-qualified cybersecurity experts to handle advanced security design and troubleshooting jobs. Progent's online support experts offer exceptional value due to the fact that they possess the practical experience and have access to the sophisticated tools needed to solve most network issues quickly.
This reduces immediate costs since solutions accumulate minimal chargeable minutes. Remote support also eliminates the cost of sending an engineer to your location. Your company saves even more with indirect costs by reducing or eliminating system outages and associated costs stemming from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives.
Progent's extensive remote consulting expertise is particularly valuable for businesses that are dependent on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform GCP , or where onsite tech support may not be an option. Progent's billing model for online support is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you pay only for the services that you actually get.
In contrast to typical remote support firms, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute billing unit and clean policy for billing do away with scenarios where fast fixes somehow end up as big tabs. Progent's penchant for solving technical issues quickly means you saves cash. Progent's Online Consulting and Troubleshooting Expertise Through years of experience, Progent has refined an array of customized tools and field-proven methodologies that promote the maximum degree of efficiency for remote help and troubleshooting for computer systems of any size.
Progent's online support team can communicate with your company's network without breaching corporate security. Progent's sophisticated customer support reporting system stores comprehensive histories describing all service that Progent's clients have been provided.
