You have full access to this open access chapter. Public Transport Operators PTOs are crucial actors in developing and deploying shared automated mobility services with their role of ensuring service quality, passenger safety, and cost-effectiveness. This chapter underscores the pivotal role of remote supervision in facilitating the seamless operation of automated vehicle fleets from the point of view of PTOs.
Drawing from real-life deployments of the EU-project SHOW GA No and other initiatives, it highlights the necessity of learning from everyday situations to enhance operational efficiency and safety. Additionally, the vision for scalable supervision centres tailored to higher levels of automation is outlined, along with the imperative for standardization at the regional level to be able to scale the integration of automated vehicles into future public transport systems.
You have full access to this open access chapter, Download chapter PDF. Public Transport Operators PTOs are at the forefront in the development and deployment of shared automated mobility services. With a primary responsibility to ensure the quality of service, passenger safety, and cost-effectiveness, operators play a crucial role in shaping the future of transportation with automated vehicles AVs. In this context, the role of remote supervision emerges as a pivotal component in ensuring the seamless operation of automated vehicles fleets.
By transitioning from traditional driver-centric models to centralized supervision, operators can potentially alleviate the multifaceted burden on drivers, including the significant portion of fleet costs attributed to their wages and the inherent unreliability such as sickness or constraints with driving schedules. This shift enables operators to maintain oversight of multiple vehicles from a single control centre, fostering greater efficiency and flexibility in operations.
Embedded in the SHOW project, Footnote 1 this chapter i presents the learnings from a supervision centre of AVs without safety driver on board, ii outlines a possible vision for the role of PTOs in supervision with higher levels of automation, and iii underscores the imperative for standardization at the regional level to realize the full potential of remote supervision in advancing shared automated mobility services. Section 2 summarizes the most recent investigations towards remote supervision of AV fleets, while Sect.
