PAD values our patients and our number one priority is to provide our families with the highest level of pediatric treatment and services. Our office also feels it is important to work together with our patients to adapt to the changing way healthcare is financed and delivered.
The information is being provided to assist your family in understanding the insurance process, financial policies of our office and the obligations and responsibilities of our patient. Billing Office Administration Office Fax. As of August 1st , we will no longer be accepting cash as a form of payment. In addition to any discount, the explanation of benefits will include payment made by the insurance company, any patient amount owed for the services such as co-pays, coinsurance, deductibles and non-covered services.
The amount noted in the patient responsibility does not include payments already made to the provider for the services. This would mean if the amount shown in the patient responsibility was already paid to the provider, additional payment should not be due to the provider. If PAD does not participate with your health plan, payment is due at the time services are rendered for treatment in the office and the patient must file insurance for reimbursement. As a courtesy, PAD will file insurance for hospital services, regardless of plan participation.
Patient amounts due for hospital services after insurance, will be billed to the patient once insurance has been processed. An itemized receipt is provided by PAD at the time of check out. Additional copies may be obtained by contacting the appropriate account representative, in our Billing Office. Most insurance companies require a claim form be completed and submitted to the insurance company along with the itemized receipt.
The address for submitting claims can typically be found on the insurance card or in the plan benefit booklet provided by the health plan. Please contact our office if you do not see your insurance plan listed below. Our office does not accept Medicaid. We are pleased to service our families by providing quality medical services and assisting in the billing process. However, it is important that our families understand that ultimately the financial responsibility of these services rests between the patient and the health plan.
