Thank you for choosing to celebrate your special event at Amara Massage! We have several important policies that every client needs to be aware of prior to visiting. Amara Massage operates independently of The Armstrong Hotel. Alcohol is not permitted on our premises, and we discourage alcohol consumption prior to receiving massage. You can read more about this policy further down on FAQ 4. Email address and phone number for every member needs to be provided at booking.
Please be mindful to keep voice volume low when in our waiting area out of respect for other clients in session. Although certainly not asked frequently, it is a question that we want to clearly address. Amara specializes in therapy driven, professional massage only. If you are looking for something other than professional massage services we ask that you do not contact us!
Guests who sexually harass staff members will no longer be permitted to book appointments and may also be pursued by authorities if the violation is serious or physical. Guests who feel they may have been harassed are encouraged to immediately report all complaints to our management team. No, it is unsafe to take pain killers, drink alcohol or consume other mood altering substances before a massage because it might potentially hinder your ability to give accurate feedback on your experience.
We ask that you do not drink alcohol, take pain killers, ingest illegal substances or other mood altering substances before your massage as it is contraindicated for a safe massage. We ask everyone to arrive at least 5 minutes before their appointment start time. You will receive a confirmation email when you book your appointment, as well as a reminder email the day before your appointment. This email will contain a link for you to fill out a digital health history form, if you have not done so at a previous visit.
This email will also contain the details of our cancellation policy, and other relevant information pertaining to your visit. When you arrive for your appointment, there will be an iPad at the front desk kiosk that you will check-in at. After check-in, your practitioner will retrieve you to discuss your goals for the session and review your health history or intake. This is an opportunity for you to let your therapist know what areas if any you would like to focus on.
