The contract shall be concluded by the hotel's acceptance of the customer's application. The hotel shall be free to confirm the room booking in text form. This shall not apply to claims for damages and other claims, insofar as the latter are based on an intentional or grossly negligent breach of duty by the hotel. This also applies to services ordered by the customer directly or via the hotel, which are provided by third parties and paid for by the hotel.
Not included are local taxes which are owed by the guest according to the respective local law, such as visitor's tax. In the event of a change in the statutory value-added tax or the introduction, amendment or abolition of local levies on the subject of performance after conclusion of the contract, the prices shall be adjusted accordingly. In the case of contracts with consumers, this shall only apply if the period between conclusion and performance of the contract exceeds four months.
If payment on account has been agreed, payment shall be made without deduction within ten days of receipt of the invoice, unless otherwise agreed. The amount of the advance payment and the payment dates may be agreed in text form in the contract. The statutory provisions shall remain unaffected in the case of advance payments or security deposits for package tours.
In the event of default of payment by the customer, the statutory provisions shall apply. The hotel shall take into account the income from renting the rooms to other parties and the expenses saved. If the rooms are not let to other parties, the hotel may make a flat-rate deduction for saved expenses.
The customer is at liberty to prove that the aforementioned claim did not arise or did not arise in the amount demanded. This shall apply mutatis mutandis to the granting of an option if other enquiries exist and the customer is not prepared to make a firm booking upon inquiry by the hotel with a reasonable period of notice. Organisationsbereich des Hotels zuzurechnen ist;.
