Have an inquiry? Find below the answers to passengers frequently asked questions. How can I buy my ticket? Exclusively on www. How do I receive the ticket I bought online?
Once the reservation and payment are made and validated, the tickets are sent directly to the email address previously provided. Is my ticket personalized? Yes, your ticket is personalized. Where can I get an invoice? You can request an invoice at the following address: service.
I made a mistake in my reservation, is there a way to modify it? No, tickets cannot be modified, exchanged, or refunded. How can I buy a ticket for a child under 4 years old?
The name on my ticket is not correct, what should I do? The name cannot be changed once the reservation is made, so precautions should be taken before making any reservation.
Do I have to create an account to buy a ticket online? No, it is not necessary to create an account. Only an email address will be required to receive your shuttle tickets. I did not book online, can I buy from the driver of the line? No discount for children's tickets. No, currently no discounts are offered. Each customer must have a valid ticket to justify their right to a seat.
