New customer? Create your account. Lost password? Recover password. Remembered your password? Back to login. Already have an account? Login here. Returns Our policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items. There are certain situations where only partial refunds are granted if applicable Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery.
Refunds if applicable Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. Sale items if applicable Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges if applicable We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nedal. Once the returned item is received, a gift certificate will be mailed to you. You will be responsible for paying for your own shipping costs for returning your item.
